Splitting up with your cell phone carrier

Splitting up with your cell phone carrier By Marguerite Reardon http://news.com.com/Splitting+up+with+your+cell+phone+carrier/2100-1036_3-6195301.html Breaking up is hard to do, especially when you're getting dumped by your cell phone carrier. After eight years as a Sprint Nextel customer, Rene, who goes under the pseudonym MissDiva on SprintUsers.com, received a letter from Sprint Nextel telling her they were done. As is the case at the end of many relationships, Rene--who doesn't want her last name used because she was publicly criticized after posting her saga on the SprintUsers.com forum--said she never saw it coming. "I am very upset," she said. "I was a very loyal customer. I didn't even get the courtesy of a phone call." Rene's service was cancelled because Sprint said she had called the customer support line too often. In a letter dated June 29, 2007, the company informed her that her service would be terminated on July 30, 2007. The letter also said she wouldn't have to pay the early termination fee, and her account, which she claims she pays in full at the start of every month, would be set to zero. But while Sprint's letter irked Rene, and most likely other customers who received similar alerts, the company's move shouldn't come as too much of a surprise. Read More Here: http://news.com.com/Splitting+up+with+your+cell+phone+carrier/2100-1036_3-6195301.html